This study aims to help public sector practioners use productivity improvement to cope with fiscal stress. Covering aspects such as meaning, measurement, implem

The productivity of America′s public agencies has never been more closely scrutinized. Taxpayers have drawn the line on what they are--and are not--willing to

Government Can Deliver presents a framework for government agency performance improvement designed to change an inefficient culture and drive operational excell

Anyone hoping to improve teamwork, performance, and budgeting, training, and evaluation programs in their organization should look no further. Completely revise