This book presents the most recent theoretical insights and practical intervention methods to (re)build trust between management and organized employees in orga

Make workplace conflict resolution a game that EVERYBODY wins! Recent studies show that typical managers devote more than a quarter of their time to resolving c

This volume contains a selection of the most notable contributions delivered at the research conference "Industrial Relations and Conflict Management: Different

Conflict in the workplace is a perennial problem for organizations. Whether it's a disagreement between colleagues, a dispute with management or large-scale ind

Why does organizational behavior matter - isn’t it just common sense? Organizational Behavior: A Skill-Building Approach helps students answer this by providi