​Business process reengineering (BPR) focuses on redesigning the strategic and value-added processes which transcend the organizational boundaries. It is a cr

The most successful business book of the last decade, Reengineering the Corporation is the pioneering work on the most important topic in business today: achiev

The businesses that survive and prosper in the 1990s and beyond will be those that can change and adapt both quickly and efficiently. Techniques for Business Pr

This volume shows how ICT (information and communications technology) can play the role of a driver of business process reengineering (BPR). ICT can aid in enab

Discusses nine assessment issues that are grouped into three major areas: assessing the decision to pursue Business Process Reengineering (BPR), focuses on stra