Related Books

Digital Customer Experience Engineering
Language: en
Pages: 137
Authors: Lars Wiedenhoefer
Categories: Computers
Type: BOOK - Published: 2021-08-13 - Publisher: Apress

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Customer experience engineering applied to the engineering department is rare, but needed. Most companies keep support, UX, engineering, product, and CX separat
Customer Experience (CX) Engineering in Aerospace and Defense:
Language: en
Pages: 377
Authors: Dr. Lynn Phillips
Categories: Business & Economics
Type: BOOK - Published: 2024-03-26 - Publisher: Archway Publishing

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The authors contend that new business capture teams operating in the aerospace-defense sector which adopt their “Best Practices, Outside-In, Customer-Centric�
The Never-Ending Digital Journey
Language: en
Pages: 216
Authors: Andres Angelani
Categories: Business & Economics
Type: BOOK - Published: 2016 - Publisher: Roundtree Press

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The Never-Ending Digital Journey provides readers with the concepts and steps needed to create successful user experiences. The authors look ahead and explore d
The Effortless Experience
Language: en
Pages: 258
Authors: Matthew Dixon
Categories: Business & Economics
Type: BOOK - Published: 2013-09-12 - Publisher: Penguin

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Everyone knows that the best way to create customer loyalty is with service so good, so over the top, that it surprises and delights. But what if everyone is wr
T-Bytes Digital Customer Experience
Language: en
Pages: 101
Authors: V Gupta
Categories: Computers
Type: BOOK - Published: 2020-01-02 - Publisher: EGBG Services LLC

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This document brings together a set of latest data points and publicly available information relevant for Digital Customer Expierence. We are very excited to sh