Related Books

High-Tech, High-Touch Customer Service
Language: en
Pages: 209
Authors: Micah Solomon
Categories: Business & Economics
Type: BOOK - Published: 2012-05-26 - Publisher: AMACOM Div American Mgmt Assn

DOWNLOAD EBOOK

Today's customers are a hard bunch to crack. Time-strapped, screen-addicted, value-savvy, and socially engaged, their expectations are tougher than ever for a b
High-Tech High-Touch Recruiting
Language: en
Pages: 233
Authors: Barbara Bruno
Categories: Business & Economics
Type: BOOK - Published: 2020-09-10 - Publisher: Kogan Page Publishers

DOWNLOAD EBOOK

CATEGORY SILVER WINNER: Axiom Awards 2021 - Human Resources/Employee Training Category Despite global economic conditions, companies are always looking to attra
High Tech and High Touch
Language: en
Pages: 237
Authors: James E. Coverdill
Categories: Business & Economics
Type: BOOK - Published: 2017-11-15 - Publisher: Cornell University Press

DOWNLOAD EBOOK

In High Tech and High Touch, James E. Coverdill and William Finlay invite readers into the dynamic world of headhunters, personnel professionals who acquire tal
The Best Service is No Service
Language: en
Pages: 341
Authors: Bill Price
Categories: Business & Economics
Type: BOOK - Published: 2011-09-14 - Publisher: John Wiley & Sons

DOWNLOAD EBOOK

In this groundbreaking book, Bill Price and David Jaffe offer a new, game-changing approach, showing how managers are taking the wrong path and are using the wr
Would You Do That to Your Mother?
Language: en
Pages: 274
Authors: Jeanne Bliss
Categories: Business & Economics
Type: BOOK - Published: 2018-05-08 - Publisher: Penguin

DOWNLOAD EBOOK

Customer experience pioneer Jeanne Bliss shows why “Make Mom Proud” companies outperform their competition. Her 5-step guide to customer experience and cult