Provides a broad range of research and commentary on issues in the management of modern hotel departments for students. Covers changes in the industry reflectin
This newly updated edition is a compilation of readings, divided into nine sections, each examining a specific hotel department or activity. Each topic is exami
This Fourth Edition helps readers develop the wide-ranging knowledge and analytical skills they need to succeed in today’s burgeoning and dynamic hotel indust
A comprehensive and wide-ranging introduction to operational hotel management, this textbook brings together business administration, management and entrepreneu