This title presents a just-in-time approach that puts the methodology for helping employees learn in the hands of those who own the work. The tools, tips, and t

This second edition of the best-selling book, Improving On-The-Job Training, provides professional trainers, HR managers, and line managers with a hands-on reso

With practical guidelines to help you develop your staff, this book is ideal for busy managers who don't have human resources support. Key content includes - wh

With this handbook, managers at all levels will be able to use face-to-face coaching procedures with their subordinates to obtain immediate, positive results &

Abstract: To help managers and subordinates work together to improve performance, a combination of on-the-job coaching (or training), appraisals, counseling ses