Presents an analysis of the business model unique to Japanese firms, emphasising four special features: the vertical value chain model, cross-industry collabora

Knowledge Integration (KI) means solving the problem created by specialization. Contemporary firms specialize as per their knowledge base. Specialized firms eng

Exploring the theoretical concept of collaborative dynamic capabilities, this book illustrates how service innovation can be achieved in an era of technological

How to get the most out of Enterprise Resource Planning (ERP) systems.

Innovation in technology and services was once the result of specialist knowledge developed within a single corporation; now, a single focus on the development