Over the last decades, technological progress has brought about a multitude of standardization problems. For instance, compatibility standards ensure the intero
Network optimization is important in the modeling of problems and processes from such fields as engineering, computer science, operations research, transportati
Historical and recent developments at international ?nancial markets show that it is easy to loose money, while it is dif?cult to predict future developments an
The focus of this book is on the management of inbound call centers. Based on technical performance measures this book develops economic performance measures fo
There is convergent consensus among scientists that many social, economic and ?nancial phenomena can be described by a network of agents and their inter- tions.