Reference collections and services have changed considerably in the last three decades. We have moved from all services coming from the reference desk to a more

Modern information and communication technologies, together with a cultural upheaval within the research community, have profoundly changed research in nearly e

This 240-page workbook is a highly effective, no nonsense, self-marketing instrument to facilitate and manage the entire job-search campaign. Contained in its p

This important new book will help librarians make better reference decisions, aligned to customer needs and expectations, especially significant with today’s

This important new book will help librarians make better reference decisions, aligned to customer needs and expectations, especially significant with today’s