Experiences are an important part of our lives and increasingly represent a crucial topic to address for businesses and professionals. This book focuses on desi

User Experience in the Age of Sustainability focuses on the economic, sociological and environmental movement in business to make all products including digital

"GRASPED Attitudes and the Customer Experience: Vol. 12 Designing Memorable Moments That Matter" dives deep into the essence of customer experience as the lifeb

This text provides a holistic, integrated and in-depth perspective on the growing field of customer experience (CX), in a fashion context. Merging three core pe