A practical guide for providing exceptional client service Most advertising and marketing people would claim great client service is an elusive, ephemeral pursu

A practical guide for providing exceptional client service Most advertising and marketing people would claim great client service is an elusive, ephemeral pursu

If you work with clients in any industry, The Art of Client Service is for you. If you work in an advertising or marketing agency, then this book is indispensab

In The Art of Client Service, Robert Solomon, a well- known advertising executive provides account managers in his industry and others with the fundamental guid