Business manners in and out of the boardroom are stressed here, with practical etiquette advice on e-mail, faxes, international travel, pagers, and cellular pho
Mary Mitchell, Ms. Demeanor herself, takes you through Y2K and beyond with The Complete Idiot's Guide to Etiquette, Second Edition. Topics covered include gifts
An updated and revised guide to proper manners, politeness, and professionalism - including the best ways to handle such sticky situations as saying 'no' and as
Which fork should you use to eat the salad at a business lunch? What does business casual really mean? What's the one thing it's important not to do when meetin