This comprehensive medical textbook is a compendium of the latest information on healthcare quality. The text provides knowledge about the theory and practical

This new comprehensive resource Medical Quality Management: Theory and Practice addresses the needs of physicians, medical students, and other health care profe

Quality management is essential for facilitating the competitiveness of modern day commercial organizations. Excellence in quality management is a requisite for

Quality management is essential for facilitating the competitiveness of modern day commercial organisations. Excellence in quality management is a requisite for

In the past, when goods and services were simpler, measurement of quality was self-evident. As business became more complicated, so too did the implementation o