Built on the premise that trust is one of the most important factors in intergroup relations, conflict management and resolution at large, this volume explores
This book presents the most recent theoretical insights and practical intervention methods to (re)build trust between management and organized employees in orga
Make workplace conflict resolution a game that EVERYBODY wins! Recent studies show that typical managers devote more than a quarter of their time to resolving c
The Handbook of Conflict Resolution, Second Edition is written for both the seasoned professional and the student who wants to deepen their understanding of the