The Way of Conflict teaches strategies for using ancient wisdom and modern techniques to confidently engage in any dispute and reach a balanced resolution. This

Give the principles and step by step procedures of management system to reduce internal and external conflict and external conflict and improve performance.

Make workplace conflict resolution a game that EVERYBODY wins! Recent studies show that typical managers devote more than a quarter of their time to resolving c

This book presents a new paradigm for looking at conflict. Instead of seeing conflict as the force outside of us we must escape, avoid or control, this book inv

This empowering guide goes beyond observable techniques to offer a close look at the creative internal processes--both cognitive and psychological--that success