Implementing Virtual Reference Services

Implementing Virtual Reference Services
Author :
Publisher : American Library Association
Total Pages : 171
Release :
ISBN-10 : 9781555708993
ISBN-13 : 1555708994
Rating : 4/5 (994 Downloads)

Book Synopsis Implementing Virtual Reference Services by : Beth Thomsett-Scott

Download or read book Implementing Virtual Reference Services written by Beth Thomsett-Scott and published by American Library Association. This book was released on 2013-02-07 with total page 171 pages. Available in PDF, EPUB and Kindle. Book excerpt: Social web technologies present an often confusing array of options for answering user reference questions. Applying 20 years’ experience as a reference librarian working through the development of virtual reference and the integration of new tools and technologies into the industry, Thomsett-Scott lays out how libraries are using vendor...


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Chapter One, Reference: The First One Hundred Years ; Chapter Two, Getting Started: Designing Virtual Reference Systems ; Chapter Three, Managing Virtual Refere