Expert tips and 300 sample letters make business and personal correspondence a snap. When trying to close a sale, answer a complaint, or offer thanks, a well-cr

Expert tips and 300 sample letters make business and personal correspondence a snap. When trying to close a sale, answer a complaint, or offer thanks, a well-cr

A complete guide to writing across the curriculum, this unique reference provides everything students need to write top-quality essays, term papers, and reports

Offers instruction and guidance on format, content, grammar, and mechanics for business and technical writing, and includes tips for presentations.