When you invest in expensive technology and systems, you want to get the most out of them. Process improvement has been used for years as an effective strategy

Today's technological advances are directly affecting the success of business tomorrow. With recent-- and continual--improvements in technology, many organizati

At last, a simple, well-written survey of process redesign that will help you transform your organization into a world-class competitor. Author Dan Madison expl

Baffled by repeated mistakes in your department? Want to focus your employees' limited time on more valuable work? The answer to these challenges and more is bu

This new edition of this bestselling guide offers an integrated approach to process improvement that delivers quick and substantial results in quality and produ