Being a Supervisor 1.0 is a handbook for first-time and aspiring supervisors, covering information useful in preparing to step into that role and fulfilling the

You never dreamed being the boss would be so hard. You're caught in a web of conflicting expectations from subordinates, your supervisor, peers, and customers.

From the creator of the popular website Ask a Manager and New York’s work-advice columnist comes a witty, practical guide to 200 difficult professional conver

This book targets the new supervisor without any experience in leading people and to whom leadership has been bestowed.

After 33 years in the fire service, with 20 of those being responsible for others, Mike Kraus felt the obligation to pass the lessons he learned on to those who