Case Studies in Knowledge Management provides rich, case-based lessons learned from several examples of actual applications of knowledge management in a variety

Knowledge management metrics are one of the weakest areas of practice in the field. Providing practical guidance for identifying different types of measurements

Contains eight case studies which focus on the processes and practices of human resources management during knowledge management initiatives.

With a Foreword by Dr. Heinrich von Pierer President and CEO of Siemens AG While theoretical perspectives on knowledge management abound, there is clearly a lac

Successes and Failures of Knowledge Management highlights examples from across multiple industries, demonstrating where the practice has been implemented well�