This book draws on a wide range of practical examples to describe how conflicts within organisations are traditionally managed and the complementary conflict ma

Conflict in the workplace is a perennial problem for organizations. Whether it's a disagreement between colleagues, a dispute with management or large-scale ind

“Raines masterfully blends the latest empirical research on workplace conflict with practical knowledge, skills, and tools to effectively manage and prevent a

The scope and content of Conflict and Conflict Management derive from some of the most frequently asked questions about the subject. What is social conflict? Wh

Conflict Management is an easy-to-read and high-powered tool for understanding and managing conflict situations. Conflict can spiral out of control, but if you