Quality management is essential for facilitating the competitiveness of modern day commercial organisations. Excellence in quality management is a requisite for
The first edition published in 2010. The response was encouraging and many people appreciated a book that was dedicated to quality management in construction pr
Quality management is essential for facilitating the competitiveness of modern day commercial organizations. Excellence in quality management is a requisite for
The quality of a product or service is a measure of its ability to satisfy customer requirements. This satisfaction can be assured by the operation of a quality
Quality has quickly become one of the most important decision-making factors for consumers. And although organizations invest considerable resources into buildi