Consumer protection policies create an environment whereby the clients and customers receive satisfaction from the delivery of goods and services. One of the di

This book examines how markets have evolved and provides insights for improved consumer policy making. It explores, for the first time, how what we have learned

In the developing country like India, measures for consumer protection are very much required. The illiteracy and ignorance of the majority of consumers both in

This book analyses the legal approach to personal data taken by different fields of law. An increasing number of business models in the digital economy rely on

The OECD has revised its Recommendation on Consumer Protection in E-commerce in order to adapt consumer protection to the current environment and reinforce fair