Learn how to deal with difficult colleagues and clients. At the heart of dealing with difficult people is handling their--and your own--emotions. How do you sta

This book provides vivid examples of how sociologists are using sociological tools to make a positive impact on our society. In each chapter, four or five publi

The Coping with Difficult People Workbook contains assessments and guided self-exploration activities that can be used by practitioners with a variety of popula

Jax Cooper lives a comfortable life, maybe too comfortable. Born into a powerful family. Jax is the son of the largest mogul in the world. As a journalist for T