Service life estimation is an area of growing importance in civil engineering both for determining the remaining service life of civil engineering structures an
This book reports on an evaluation approach for utilities to use to assess customer perceptions, attitudes, and expectations for water system reliability; their
Urban water services are building blocks for healthy cities, and they require complex and expensive infrastructure systems. Most of the infrastructure is out of
This report provides best utility practices to minimize downtime during pipe lining operations. "Downtime" refers to not only the amount of time customers are w