How do firms become Client-centric? Effective Client Management in Professional Services is about putting the Client first, everywhere, in the activities of pro

How do firms become Client-centric? Effective Client Management in Professional Services is about putting the Client first, everywhere, in the activities of pro

Over the past three decades the Professional Service Firm (PSF) sector has emerged as one of the most rapidly growing, profitable, and significant in the global

The real-world guide to selling your services and bringing in business How Clients Buy is the much-needed guide to selling your services. If you're one of the m

Professional service firms differ from other business enterprises in two distinct ways: first they provide highly customised services thus cannot apply many of