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As the service sector expands into the global economy, a new science of service is emerging, one that is dedicated to encouraging service innovation by applying
Handbook of Service Science, Volume II
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Authors: Paul P. Maglio
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The second volume of this successful handbook represents varied perspectives on the fast-expanding field of Service Science. The novel work collected in these c
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Handbook for Science Public Information Officers
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Authors: W. Matthew Shipman
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In today s changing media landscape, institutions such as universities, state and federal agencies, laboratories, nonprofit organizations, and research societie
Handbook for Small Science Centers
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There has been, and continues to be, an explosion of interest in developing new small science centers that is changing the world of museums. This handbook is de