One of the major inadequacies of our culture is our inability to verbally confront one another. It kills interpersonal relationships. It is a time bomb within f

A stepbystep guide to confronting life's most difficult problems, and people, offers readers effective, proven strategies for assertiveness within the bounds of

"In the tradition of bestselling explainers like The Tipping Point, [this] book [is] based on cutting edge science that breaks down the idea of extreme conflict

Make workplace conflict resolution a game that EVERYBODY wins! Recent studies show that typical managers devote more than a quarter of their time to resolving c

One of the major inadequacies of our culture is our inability to verbally confront one another. It kills interpersonal relationships. It is a time bomb within f