How an organization works is largely a function of what it knows—i.e., the collective knowledge about all aspects of the enterprise, from competitive intellig

The landmark study of how medical errors are managed among surgeons and other hospital staff—now in an updated edition with a new preface and epilogue. When i

‘Someday we expect that computers will be able to keep us informed about the news. People have imagined being able to ask their home computers questions such

The Palgrave Encyclopedia of Strategic Management has been written by an international team of leading academics, practitioners and rising stars and contains al

This influential book establishes the enduring vocabulary and concepts in the burgeoning field of knowledge management. It serves as the hands-on resource of ch