This volume offers empirically based insights and findings on the question of how human service organizations are reacting to the increasing need for greater im

Organizations today { whether public or private { exist in environment s where the pace of change is dizzying. Human service organizations fa ce both external a

The novel approach of this casebook encourages the student to determine how they would act and work towards a resolution of real-world dilemmas.

Developing Human Service Leaders is an empowering text for human services students that covers the skills and behaviors essential for leaders to manage themselv

Human service organizations (HSOs) are faced with challenges and opportunities ranging from improving effectiveness and efficiency to advancing diversity, equit