This book introduces the topic of intercultural mediation and conflict management. Based on the latest scientific research and successful conflict management pr

Would you like to acquire intercultural competencies that would open new perspectives to you, and new options for action, and new options, especially in negotia

The field of conflict resolution centers on relationships and ways of approaching methods for problem solving. These relationships and approaches vary deeply de

After years of relative neglect, culture is finally receiving due recognition as a key factor in the evolution and resolution of conflicts. Unfortunately, howev

In this volume, Ting-Toomey and Oetzel accomplish two objectives: to explain the culture-based situational conflict model, including the relationship among conf