Search skills of today bear little resemblance to searches through print publications. Reference service has become much more complex than in the past, and is i

With this handy new guidebook, reference luminary Jo Bell Whitlatch outlines practical methods for evaluating and delivering excellent reference service to the

As classrooms and universities strive to adapt their instructional methods to an ever progressing technological age, it is imperative that academic libraries al

An Introduction to Reference Services in Academic Libraries is a comprehensive textbook that presents compelling case studies and thought-provoking essays that

This book reviews the quality and evolution of academic library services. It revises service trends offered by academic libraries and the challenge of enhancing