Veteran Sunday Times war correspondent, Marie Colvin was killed in February 2012 when covering the uprising in Syria. On the Front Line is an Orwell Special Pri

The importance of customer service is widely emphasized in business today. This book offers the first comprehensive analysis of the organization and dynamics of

Front-line employees who deal directly with customers are the face of any organization. Not only do they have the most impact on how a brand is perceived, but t

In this horizon-expanding, spirit-lifting, heart-warming book Mark Greene serves up a liberating view of how God can and does work in and through us in our dail

It began as a personal memoir for her son, stories of inspiration and combat journal entries. It became the first book that defines the post 9/11 generation of