Based on a survey of more than 6700 top civil servants in 17 European countries, this book explores the impacts of New Public Management (NPM)-style reforms in
The field of public administration currently lacks sufficient resources for understanding the rationale, implications, and inherent practices of reforming gover
After a quarter of a century of implementation of New Public Management (NPM) reform strategies, this book assesses the major real outcomes of these reforms on
What is administrative reform? How is it differentiated from other kinds of social reform? Who are administrative reformers and how do they approach their task?