Excellent business communication skills are especially important for information management professionals, particularly records managers, who have to communicat

This volume offers insights into the ways in which plain language has influenced the language of the law in the United Kingdom, critically reflecting on its his

The parallel aims of a dental practice are to deliver excellent patient care through highly trained and motivated employees and to maximise income and profit. A

Effective communication is at the heart of good management. This comprehensive book describes effective communication skills including organisational structures

A practical guide to effective communication that will give you the information and skills to succeed. Find out how to improve your communication skills by lear