The Complete Guide to Customer Support

The Complete Guide to Customer Support
Author :
Publisher : CRC Press
Total Pages : 273
Release :
ISBN-10 : 9781482280760
ISBN-13 : 1482280760
Rating : 4/5 (760 Downloads)

Book Synopsis The Complete Guide to Customer Support by : Joe Fleischer

Download or read book The Complete Guide to Customer Support written by Joe Fleischer and published by CRC Press. This book was released on 2002-01-04 with total page 273 pages. Available in PDF, EPUB and Kindle. Book excerpt: Today's support operations face greater responsibilities than the help desks of the 1990s. That's because customers expect 24x7 assistance on whatever channel they choose - no matter what type of products and/or services they buy. The Complete Guide t


The Complete Guide to Customer Support Related Books

The Complete Guide to Customer Service
Language: en
Pages: 234
Authors: Linda M. Lash
Categories: Business & Economics
Type: BOOK - Published: 1989-01-17 - Publisher:

DOWNLOAD EBOOK

Presents the ten key guidelines for moving an organization to service excellence and keeping it there. Illustrates principles with down-to-earth examples for bo
Unleashing Excellence
Language: en
Pages: 261
Authors: Dennis Snow
Categories: Business & Economics
Type: BOOK - Published: 2009-11-16 - Publisher: John Wiley & Sons

DOWNLOAD EBOOK

A step-by-step guide to designing and implementing an amazing customer service culture In today's competitive business environment, keeping customers happy is t
The Ultimate Online Customer Service Guide
Language: en
Pages: 204
Authors: Marsha Collier
Categories: Business & Economics
Type: BOOK - Published: 2010-12-15 - Publisher: John Wiley & Sons

DOWNLOAD EBOOK

Make your online customers happy—and create new ones—with this winning guide Social media gives you an unparalleled vehicle for connecting and engaging with
The Definitive Guide to Order Fulfillment and Customer Service
Language: en
Pages: 225
Authors: CSCMP
Categories: Business & Economics
Type: BOOK - Published: 2013-12-16 - Publisher: Pearson Education

DOWNLOAD EBOOK

This is the most authoritative and complete guide to planning, implementing, measuring, and optimizing world-class supply chain order fulfillment and customer s
The Complete Guide to Customer Support
Language: en
Pages: 273
Authors: Joe Fleischer
Categories: Computers
Type: BOOK - Published: 2002-01-04 - Publisher: CRC Press

DOWNLOAD EBOOK

Today's support operations face greater responsibilities than the help desks of the 1990s. That's because customers expect 24x7 assistance on whatever channel t