This widely praised work provides a framework for the many voices calling for the reaffirmation of democratic values, citizenship, and service in the public int

Provides a framework for the many voices calling for the reaffirmation of democratic values, citizenship, and service in the public interest. This work includes

Street-Level Bureaucracy is an insightful study of how public service workers, in effect, function as policy decision makers, as they wield their considerable d

Provides a framework for the many voices calling for the reaffirmation of democratic values, citizenship, and service in the public interest. This edition inclu

Despite predictions that 'new public management' would establish itself as the new paradigm of Public Administration and Management, recent academic research ha