Total Quality Management refers to an integrated approach by management to focus all the functions and levels of an organization on quality and continuous impro

This Book Explores The Topics Included In The Syllabus Of Anna University Extensively. A Reference Table On The Factors For Quality Control Charts, Numerical Ex

Presenting sufficient theory to ensure a sound understanding of basic concepts, this progressive book provides a fundamental, yet comprehensive exploration of t

Total Quality Management: Key Concepts and Case Studies provides the full range of management principles and practices that govern the quality function. The boo