What Customers Crave

What Customers Crave
Author :
Publisher : AMACOM
Total Pages : 284
Release :
ISBN-10 : 9780814437827
ISBN-13 : 0814437826
Rating : 4/5 (826 Downloads)

Book Synopsis What Customers Crave by : Nicholas Webb

Download or read book What Customers Crave written by Nicholas Webb and published by AMACOM. This book was released on 2016-10-12 with total page 284 pages. Available in PDF, EPUB and Kindle. Book excerpt: Think you know your customers? You better be more assured than just thinking you do, because your success depends on it! The best companies in the world first research exhaustively what their customers desire, and then they deliver it in memorable and deeply human experiences--resulting in success previously believed to be unachievable. So once again, how well do you know your customers?In a hyperconnected economy that is radically changing consumer expectations, this vital expectation for any successful business is not always easy. But in What Customers Crave, author and business strategist Nicholas Webb simplifies this critical task into being able to confidently answer two questions: What do your customers love? What do they hate?Jam-packed with tools and examples, this must-have resource helps businesses reinvent how they engage with customers (both physical and virtual). Learn how to:• Gain invaluable insights into who your customers are and what they care about• Use listening posts and Contact Point Innovation to refine customer types• Engineer experiences for each micromarket that are not only exceptional, but insanely relevant• Connect across the five most important touchpoints• Co-create with your customers• And more!It’s time to reinvent the ways you engage with your customers. Because when you learn to provide for them exactly what they want, they not only bring along their wallets but those belong to their friends as well!


What Customers Crave Related Books

What Customers Crave
Language: en
Pages: 284
Authors: Nicholas Webb
Categories: Business & Economics
Type: BOOK - Published: 2016-10-12 - Publisher: AMACOM

DOWNLOAD EBOOK

Think you know your customers? You better be more assured than just thinking you do, because your success depends on it! The best companies in the world first r
What Customers Crave
Language: en
Pages: 256
Authors: Nicholas Webb
Categories: Customer relations
Type: BOOK - Published: 2022-03 - Publisher: Amacom

DOWNLOAD EBOOK

The best companies in the world discover what their customers desire - and then deliver it in memorable and deeply human experiences. How well do you know your
What Customers Really Want
Language: en
Pages: 0
Authors: Scott McKain
Categories: Business & Economics
Type: BOOK - Published: 2006-10 - Publisher: Nelson Business

DOWNLOAD EBOOK

A vice chairman of a rapidly growing $100 million organization explains how client loyalty is the connection created by organizations through the use of good se
Crave
Language: en
Pages: 271
Authors: Cynthia M. Bulik, Ph.D.
Categories: Self-Help
Type: BOOK - Published: 2010-12-01 - Publisher: Bloomsbury Publishing USA

DOWNLOAD EBOOK

February 2007, a landmark clinical study by researchers at Harvard University was published in Biological Psychiatry and was soon picked up widely by the media.
The Method
Language: en
Pages: 196
Authors: Dave Mohla
Categories:
Type: BOOK - Published: 2012-09 - Publisher: Lulu.com

DOWNLOAD EBOOK

Do you want to learn how to create beautiful products that customers love? In The Method: Create Products That Customers Crave, author Dave Mohla shows you the