Who Killed Customer Care?
Author | : Ken Welsh |
Publisher | : PartridgeIndia |
Total Pages | : 113 |
Release | : 2014-04 |
ISBN-10 | : 9781482897852 |
ISBN-13 | : 1482897857 |
Rating | : 4/5 (857 Downloads) |
Download or read book Who Killed Customer Care? written by Ken Welsh and published by PartridgeIndia. This book was released on 2014-04 with total page 113 pages. Available in PDF, EPUB and Kindle. Book excerpt: Entrepreneur and Customer Service Guru Redman Folgate is mysteriously found dead in his mountain retreat. Has been journalist Rock Hardstuff is coincidentally on the scene and decides to solve the murder to redeem his career. Rock must weave his way through a myriad of bizarre characters before he can solve the Who Dunnit with a How Dunnit and so much more. Who Killed Customer Care? uses a comedy murder mystery allegory to explain the secrets of Customer and Client Communication.