Achieving Excellence in Stakeholder Management

Download or read book Achieving Excellence in Stakeholder Management written by Joachim Scharioth and published by Springer Science & Business Media. This book was released on 2008-02-21 with total page 153 pages. Available in PDF, EPUB and Kindle. Book excerpt: The term ‘stakeholder management’ describes the policy towards all interest groups that have a stake in a company. Here, companies using a Stakeholder Management tool give their first-hand account of how this tool enables them to successfully measure, monitor and manage their stakeholders' performance. The experience of these companies highlights how across different sectors and countries strong customer relationships, committed employees and successful relationships with suppliers can be created to stay at the forefront of today’s global economy. Company contributions are complemented by expert articles about current business topics such as Performance Measurement, Balanced Scorecard and Data Mining methodologies.