Building Bots with Node. Js

Download or read book Building Bots with Node. Js written by Ed Freitas and published by . This book was released on 2017-05-31 with total page 342 pages. Available in PDF, EPUB and Kindle. Book excerpt: Automate workflow and internal communication processes and provide customer service without apps using messaging and interactive botsAbout This Book* Create interactive bots on platforms such as Facebook Messenger, Kik, Telegram, and Skype to automate workflows* Create a bot that works with SQL Server and Skype to deal with HR requests within a company* Work with some of the most cutting-edge and widely-used APIs and messaging platforms to create interactive customer-facing experiences and automate workWho This Book Is ForThis is a book for Node.js developers who want to build powerful bots for customer-facing and internal workflow automation.What you will learn* Create a bot template that responds to e-mails based on certain ruling criteria* Interact with SMS and perform some basic Natural Language Processing using the Twilio API for Node.js* Work with the Skype Web SDK and Node.js to create a bot that works with SQL Server and Skype* Build an automated Flight Information Agent bot using the Twitter and Google Flights APIs* Use the Slack API to create a team collaboration task management (to-do list) bot* Create a scheduling bot for teams using the Facebook Messenger API* Interact with BotKit along with MySQL and Amazon S3 to create a document management bot in Node.js* Leverage ICR and Azure Table Storage from Node.js to create a bug tracking bot* Integrate Force.com API and Kik to create a Salesforce CRM botIn DetailThe bots are taking over! Messenger-based bots are expected to become the dominant software UI for the next generation of applications. Slack, Telegram, and Facebook are driving a new approach where "threads are the new apps."This book shows you how to create work automation bots that interact with users through Slack, e-mail, Skype, Twitter, and more using Node.js. You'll learn to create conversational UIs for your Node.js apps, and then use those UIs to provide workflow automation tools. You will handle customer service requests that come in through messenger systems.Then, you'll interpret the natural language to reveal the user's intent and respond accordingly. You will also learn how to automate processes that involve several people, such as processing holiday requests, arranging meetings, or sending updated reports on time. Last, you'll create bots that can handle and manipulate documents, URLs, and other items of content.By the end of the book, you will understand the importance of bots and why they are beneficial to any organization.