Consumer Protection, Automated Shopping Platforms and EU Law

Download or read book Consumer Protection, Automated Shopping Platforms and EU Law written by Christiana N. Markou and published by Routledge. This book was released on 2019-09-10 with total page 312 pages. Available in PDF, EPUB and Kindle. Book excerpt: This book looks at two technological advancements in the area of e-commerce, which dramatically seem to change the way consumers shop online. In particular, they automate certain crucial tasks inherent in the ‘shopping’ activity, thereby relieving consumers of having to perform them. These are shopping agents (or comparison tools) and automated marketplaces. It scrutinizes their underlying processes and the way they serve the consumer, thereby highlighting risks and issues associated with their use. The ultimate aim is to ascertain whether the current EU regulatory framework relating to consumer protection, e-commerce, data protection and security adequately addresses the relevant risks and issues, thus affording a ‘safe’ shopping environment to the e-consumer.