Tackling Difficult Conversations Pocketbook

Tackling Difficult Conversations Pocketbook
Author :
Publisher : Management Pocketbooks
Total Pages : 115
Release :
ISBN-10 : 9781908284143
ISBN-13 : 1908284145
Rating : 4/5 (145 Downloads)

Book Synopsis Tackling Difficult Conversations Pocketbook by : Peter English

Download or read book Tackling Difficult Conversations Pocketbook written by Peter English and published by Management Pocketbooks. This book was released on 2015-09-16 with total page 115 pages. Available in PDF, EPUB and Kindle. Book excerpt: At some stage or other we all have to deal with difficult conversations. This work helps you learn how to communicate with authority, clarity and persuasiveness, and - through active listening, mirroring body language and other techniques - how to empathize with the other person and how to interpret what they are saying, feeling and thinking.


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