The Healthcare Provider's Guide to Investigating and Resolving Patient Grievances
| Author | : Lisa Venn |
| Publisher | : Independently Published |
| Total Pages | : 132 |
| Release | : 2019-03-13 |
| ISBN-10 | : 1797866850 |
| ISBN-13 | : 9781797866857 |
| Rating | : 4/5 (857 Downloads) |
Book Synopsis The Healthcare Provider's Guide to Investigating and Resolving Patient Grievances by : Lisa Venn
Download or read book The Healthcare Provider's Guide to Investigating and Resolving Patient Grievances written by Lisa Venn and published by Independently Published. This book was released on 2019-03-13 with total page 132 pages. Available in PDF, EPUB and Kindle. Book excerpt: This guidebook provides tools to establish an effective patient grievance program for ambulatory surgical centers, home health agencies, hospice providers, hospitals, and long term care facilities. Tools include policy and procedure checklists, healthcare investigation protocols, resolution strategies, service recovery considerations, and database recommendations.
